Modernize Mortgage Processing with
Innovative Automation Technology

Purpose-built solutions from SoftWorks AI meet the mortgage industry’s unique needs.

Transform the future of your
business with intelligent
mortgage automation

Shrinking turnaround times, rising customer expectations, and wildly shifting loan volumes make it difficult for mortgage companies to remain competitive. Now you can automate many aspects of your mortgage workflow – allowing you to dynamically scale processing capacity and ensure you’re maximizing your bottom line.

SoftWorks AI provides intelligent mortgage automation solutions that address all phases of the mortgage lifecycle. Built with the latest in computer vision, AI, and machine learning technologies, our solutions optimize document-driven workflows so your processes run faster – based on the right documents, data, and decisions. Touchless automation, also known as straight-through processing, helps you increase loan capacity and reduce cycle times so you can deliver a responsive end-customer experience at higher margins.

Proven solutions for every
phase of the mortgage lifecycle

Mortgage
origination

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Mortgage
insurers

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Mortgage
servicers

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Mortgage
solution providers

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Mortgage
origination

Today’s consumers expect speedy processing from mortgage lenders. To satisfy these customers, you need to quickly gather their application data, extract accurate income and personal data for underwriting, check for data completeness and consistency, and ensure all loose ends are tied up during post-closing activities.

SoftWorks AI helps you automate document identification, accelerate data extraction, and streamline post-close reconciliation and audit activities. Our solutions offer:

  • An ever-growing library of 700+ prebuilt mortgage documents, making it easy to confirm that all required documents have been received
  • The industry’s most advanced document classification technology, providing firms with near real-time decision support
  • Prebuilt library configured to extract more than 6,200 data points, freeing knowledge workers to focus on more valuable tasks
  • The highest level of data extraction accuracy, ensuring data consistency and completeness, reducing data entry errors and their associated costs

Our solutions deliver the touchless automation you need to meet customers’ ever-decreasing turnaround times – helping you build your reputation as a valued, trusted service provider.

Mortgage
insurers

Mortgage insurers are in a constant battle between speed and accuracy. Your service-level agreement may require turnaround of just days or even hours. But your underwriters also need a complete loan file and correct data to support informed decision-making.

SoftWorks AI helps you accelerate document identification and automate data extraction, freeing underwriters to focus on making better loan decisions. Our solutions offer:

  • A comprehensive library of 700+ prebuilt mortgage documents, simplifying the task of assessing loan packet completeness
  • Sophisticated document classification technology, reducing the need for human-in-the-loop (HITL) tasks through AI-enabled automation
  • Extraction of more than 6,200 data points, using computer vision and machine learning technologies to deliver verified results in just minutes
  • Unparalleled data extraction accuracy, minimizing the need for human validation and reducing costly errors
  • Ability to convert documents to structured actionable data, enabling real-time mortgage intelligence decision-making

Our solutions deliver the touchless automation you need to meet customers’ ever-shorter turnaround times and make underwriting decisions that will help your company grow.

Mortgage
servicers

Loan boarding requires parsing huge volumes of data while also meeting tight deadlines. Low-quality document scans, version control issues, and the need to reconcile structured data files with source documents threaten to tip the balance between accuracy and timeliness.

SoftWorks AI helps you work faster with more accurate data – using advanced document identification, classification, and data extraction technologies. Our solutions offer:

  • A comprehensive library of 700+ prebuilt mortgage documents, streamlining the assembly of complete loan packets
  • Sophisticated document classification technology, using powerful data verification algorithms and check processes to reduce the need for HITL tasks
  • Real-time extraction of more than 6,200 data points, with computer vision and machine learning technologies that process hundreds of pages of loan data in just seconds
  • Unparalleled data extraction accuracy, minimizing the need for human validation and reducing compliance issues
  • Patent-pending cross-validation technology, allowing for the seamless reconciliation of structured data to source documents, empowering firms to make real-time decisions

Our solutions deliver the touchless automation you need to deliver faster, more accurate mortgage decisions.

Mortgage
solution providers

Mortgage solution providers need technology partners that help them accelerate their service delivery and dynamically scale capacity. Accessing highly accurate data improves solution providers’ bottom line and creates true competitive advantage.

SoftWorks AI offers the building blocks you need to rapidly identify and classify documents, automate data extraction, and increase the accuracy of data – with fewer humans in the loop. Our solutions offer:

  • A comprehensive library of 700+ prebuilt mortgage documents, accelerating the assessment of loan packet completeness
  • Sophisticated document classification technology, using proven optical character recognition (OCR) algorithms to speed classification services
  • Real-time extraction of more than 6,200 data points, employing computer vision and machine learning technologies to deliver verified results in just minutes
  • Unparalleled data extraction accuracy, minimizing the need for human validation and reducing costly errors
  • Comprehensive redaction capabilities for personally identifiable information
  • Support for the modern REST API architecture, allowing you to easily embed and integrate SoftWorks AI capabilities into your platform

Our solutions deliver the touchless automation you need to create technology that increases data accuracy, shrinks product delivery times, and increases business profitability.

Trapeze for mortgage
automation

Streamline your mortgage operations with Trapeze for Mortgage Automation. By combining AI and computer vision, the solution optimizes processes throughout the mortgage lifecycle and helps reduce the need for humans in the loop.

Automate mortgage
loan processing

It’s time to move beyond outdated approaches to mortgage processing – where skilled knowledge workers must spend hours reading and manually evaluating hundreds of pages of loan data. Trapeze for Mortgage Automation uses advanced technologies to automate the identification, classification, prioritization, and assembly of loan packets and their data. The solution extracts and validates critical data from input documents with exceptional accuracy, helping your team approve or deny loan applications faster and with less effort.

Accurately extract
essential data

Trapeze for Mortgage Automation transforms mortgage documents into highly accurate, structured data.

The mortgage lifecycle is rife with semi-structured and unstructured documents, which historically have proved challenging for conventional OCR technologies. Leveraging advanced computer perception techniques, Trapeze excels where other solutions stumble.

No matter the file type, structure, or data field locations, our solution can reliably extract the critical information needed to make loan decisions with both exceptional speed and accuracy. Trapeze also ensures that the extracted data tells a consistent lending story by cross-validating information across the loan packet.

Benefits

Trapeze for Mortgage Automation improves processing turnaround time, helping you efficiently acquire and execute more profitable loans. The solution helps scale workloads, so you can keep pace with changing market demand without staffing up or down. It also integrates seamlessly into your existing workflows. With Trapeze you can:

  • Accelerate loan processing speed – Cut loan packet processing time by as much as 96%, with automated data extraction and classification of loan documents.
  • Dynamically scale your processing capacity – Adjust in real time to ever-changing market conditions.
  • Minimize labor costs – Significantly reduce manual data entry, freeing up resources to focus on higher-value tasks.
  • Maximize straight-through processing – Onboard loans with minimal humans in the loop, at accuracy rates of more than 99.5%.

CASE STUDIES

Faster processing, increased accuracy

Challenge
A Fortune 500 financial institution struggled to scale its manual mortgage processing methods for peak performance. Manual loan packet processing took over two hours on average, leaving the organization unable to process high-priority loans efficiently or responsively.

Results
Using Trapeze for Mortgage Automation, the company was able to identify high-priority loans and process them first. Loan packet processing time shrunk from two hours to less than three minutes, greatly accelerating operations. The solution produced high data-field extraction rates, and automated document assembly and classification rates were near-perfect. Trapeze integrated seamlessly with the company’s workflow, dramatically improving the speed and accuracy of its mortgage loan processing system.

Resources
Case Study – Major Financial Institution Reduces Mortgage Document Processing Time
White Paper – AI – A Micro White Paper on Mortgage Process Automation
Data Sheet – Automated Mortgage Processing
White Paper – A Guide to Touchless Mortgage Automation

Customer quote

“The great thing about Trapeze for Mortgage Automation is that it captures everything – the initial data, the change data, the file data, and every step in between. We can replace the entire life of that document and see where we had to change the data or where it was correct.”

George ReichertCIO, Genworth Financial