Automated EOB Processing

Automated EOB Processing for the Healthcare Industry

Healthcare organizations encounter high volumes of EOB forms and other documents on a daily basis, yet many still continue to process these forms manually. This process requires employees to key data into a database, which is typically labor-intensive, expensive, and error-prone. In addition, processing high volumes of EOB’s manually can be a time consuming task, creating difficulties for both patients and healthcare companies. The amount of EOB’s that healthcare companies typically handle can result in backlogs and lead to inefficiencies in both time spent and resources used.

With a proper automated forms processing system in place, healthcare organizations can realize a significant ROI through reduced data entry processing costs, while also improving processing speed and accuracy. This translates to lower costs and higher quality of care to the patient, generating competitive advantage for the tech-savvy leaders of the healthcare industry.

SoftWorks AI’s Trapeze for Forms Processing automatically extracts relevant field-data from structured forms such as Explanation of Benefits forms. Once Trapeze for Forms Processing captures the extracted data, it processes and validates the information and then outputs this information into a database.

In the case of the healthcare industry, Trapeze automatically processes insurance coverage information from high volumes of EOB forms rapidly and reliably, enabling hospitals and other healthcare organizations to understand and apply funds to the appropriate departments much faster than manual processing would allow. Trapeze for Forms Processing differentiates itself by being a powerful, industrial strength, yet very easy to use software solution for automated forms processing.
eob automatic data extraction and validation


Produce ROI by reducing EOB processing time and cutting costs

With automated data extraction, reduce labor hours spent manually processing EOB forms.

Provide more value to patients

Minimize resources needed for back-office operations and reallocate to front-end patient care – generating competitive advantage for healthcare organizations.

Understand and apply insurance funds to the appropriate departments rapidly and reliably

With automation, reduce form processing errors inherent to manual handling and accelerate communication of data between departments.

Seamless auto-validation of extracted field data from processed EOBs and other health forms

Auto-validates both fields and forms that satisfy easily configurable business rules.

Reduce Manual Data Entry

In many instances, a team of employees entering information from Explanation of Benefits forms can be reduced to a single employee overseeing the entire process. This allows other employees to re-focus on more value-added tasks, producing a concrete, measurable ROI. In addition, this gives healthcare leaders a strong competitive advantage over their peers as they spend more time and resources on providing quality care for the patient and spend less effort on managing paperwork.

Trapeze for Forms Processing’s superior accuracy and validation ensures health forms data is extracted properly and reliably. With SoftWorks AI’s superior engineering and Trapeze’s XML-based control, our forms processing system can be designed to your needs – fully automating your document-based workflows.

Powerful Recognition for Maximum Efficiency

An automated forms processing system is only as strong as the accuracy of its recognition engine. With the highest OCR accuracy rates in the industry, Trapeze for Forms Processing eliminates the hassle of data-entry and limits the necessity of manual data validation and correction in your document workflow. The system is built on a powerful text recognition engine, comprised of multiple voting engines and leveraging advanced image pre-processing techniques to maximize image quality for stronger recognition and extraction performance.

Industrial Strength, Scalable Solution

Trapeze for Forms Processing supports a multi-user environment to view and validate documents, processing tens of thousands of documents per day. Trapeze for Forms Processing enables users to monitor the status of documents in real-time. With the Trapeze Administrator Dashboard, users can keep track of all document activity and add additional document types. Trapeze for Forms Processing also enables users to set up business rules for each document type, which can significantly reduce manual intervention by auto-validating fields, and even entire forms. Our Trapeze software integrates seamlessly with systems using the most common output formats such as XML and CSV.